Refund Policy

Last Updated: November 21, 2025

1. General Policy

Due to the nature of digital goods, all sales are generally final once delivery is completed.

2. Refund Eligibility

A refund may be granted only if:

• The product was not delivered

• A technical issue prevented access or use

• The item received did not match the description

3. Non-Refundable Situations

Refunds cannot be issued for:

• Completed and verified digital deliveries

• Buyer mistakes or misunderstanding of product details

• Unauthorized purchases made from your device or account

4. Requesting a Refund

To request a refund, contact billing@accnexus.shop with:

• Order number

• Email used at checkout

• Reason for request

Refund requests are reviewed within 3–5 business days.